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The Pilot

VTP Mediator Service

Misunderstandings and unresolved conflict can impair relationships, workplace effectiveness and delivery of the VTP. They may also lead to formal complaints about unfair treatment, bullying, harassment or discrimination. It can be difficult for people managing, delivering and participating in the VTP to raise issues with each other and achieve resolution for a variety of reasons.

A VTP Mediator Service is being piloted in Australia to assist anyone involved in the VTP to constructively and effectively resolve issues and conflicts before they escalate to formal complaints.

Program Snapshot

What is this program?A pilot service to address non-clinical workplace or education issues or concerns related to the VTP.
Who is this program for?Anyone involved in the Australian Training Networks of the VTP in any capacity (trainees, supervisors, tutors, network education committees (NECs) etc).
How will the program work?It is voluntary, free, informal, independent, neutral and confidential.
When will this program operate?January 2024 to December 2025.
Where will this program operate?Online via video conferencing.
Who will run this program?RANZCO has appointed an external independent contractor to the role of VTP Mediator.


Contact the VTP Mediator


This is private and secure email address. No one at RANZCO or your employer will be aware of or informed that contact has been made.

Meet the Mediator

Louise Millar-Hoffmann

RANZCO has appointed nationally-accredited mediator Louise Millar-Hoffmann to the external contracted role of VTP Mediator. Louise has over twenty five years of experience in all aspects of workplace, career and employee experiences including conflict coaching, management and resolution. She is a member of the International Ombuds Association and the Victorian Association of Dispute Resolution.

Louise will treat you with respect and without judgement, keep your concerns confidential and support you to reach the outcome that meets your goals.

Last updated: June 28, 2024

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